Applies to Tornado Expeditions, Stand-By Chase Program and Arizona Monsoon Expeditions unless otherwise noted.
Separate refund and cancelation terms may apply to those using an installment payment options.
Our mission is for you to have the experience of a lifetime. We do not wish to take your money for nothing in return. For this reason, we are the only professional and established tornado and storm expedition organization offering a re-scheduling program if no severe weather is forecast during your expedition timeframe.
However, since we only offer exclusive services, a single cancellation can have a major impact on our business operations and not-for-profit educational projects.
Only under a few, specified circumstances will a deposit and/or final payment be refunded. Exceptions to "no refunding of deposits" include the following:
1: A National Homeland Security emergency forces the closure of all air transportation, preventing air travel on the reserved (inbound) dates.
2: We cancel the chase for any reason (excluding the rescheduling guarantee) prior to your first scheduled date, and the cancelation is not for reasons related to a breach of agreement by you.
3: Case by case situations.
If you cancel for any reason, except as allowed within our terms, any deposit or final payment is forfeited. (See rescheduling terms below). In some circumstances, we may attempt to re-schedule a chase period if you must cancel. In the event we are able to reschedule your cancelled dates we will refund your deposit in most circumstances
Specific "no severe weather guarantee," cancellation and rescheduling terms for Tornado Expeditions. (Does not apply to other expeditions).
If we forecast conditions (usually 3-5 days in advance) that will not support active weather during your chase period, you may request, or we may offer you the option of rescheduling your chase. Rescheduling is subject to the following terms: All rescheduling approvals are at the sole discretion of Weatherstock. Any chase period rescheduling must be done within a two year period. Rescheduling is subject to available dates and additional fees if the changed dates occur during higher cost dates. (No refunds will be issued if the changed dates occur on lower cost dates). If we cancel our chase expedition program, there are no refunds or rescheduling. As always, forecasts can change without warning and seemingly active periods may produce little or no severe weather. This is a part of chasing and is not something we can control.
Monsoon Expedition Cancelations: If you cancel the Expedition for any reason before your arrival (except as noted in no's 1,2 and 3 above, you will receive a 50% refund of the total paid. If you cancel after your arrival, no refund will be issed. If we must cancel, you receive a full refund.
Stand-by Tornado Expedition Cancellation and Rescheduling Terms: If we cancel the Expedition before your departure you receive a refund on the deposit or full payment if received. However, any fees or losses you incurre, including travel and lodging are your responsibility. There are no refunds or credits if you cancel except for a few specific reasons as outlined in no's 1,2 and three above.
Please contact us for more information or detailed cancellation, deposit, re-scheduling and refund terms.
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